AI agents for businesses
An agent isn't a chat with personality. It's a system that takes a request, checks a source, and executes. We build it custom or deliver it packaged.
100%
No-hallucination execution
<1.2s
Channel latency
99.9% SLA
Critical uptime
Institutional definition
What an AI agent is
Data Voices designs and builds AI agents for businesses. An agent connects a channel (WhatsApp, web, internal) to data and actions: scheduling, responding, screening candidates, triggering a workflow. The line includes the Cecilia product and builds like Agent Launcher and the Real Time Interview Agent.
Matriz de viabilidad
When an agent works (and when it doesn't)
- The request repeats.
- The answer lives in a system they already have.
- There's a person acting as a bridge today who shouldn't be.
- If the process isn't written down, the agent amplifies the mess. In that case, you need implementation first, not an agent.
Adoption paths
Three ways in
Cecilia
WhatsApp agent for businesses. Support, orders, scheduling.
- Channel: WhatsApp
- Integrations: Mercado Libre, Google Calendar, Tiendanube
Real Time Interview Agent
Real-time interviews. In the catalog it shows up as a turnkey HR implementation.
- Use case: HR
- Format: live interview
Agent Launcher
Compare and run agents across different models. Useful when the problem isn't a channel, it's orchestration.
- Multi-model
- Configurable routing and fallback
Engineering & deployment
How it's built
01
Channel
Where the conversation lives: WhatsApp, web, or an internal channel.
02
Source of truth
The system that actually answers: CRM, database, or catalog.
03
Allowed actions
What the agent can execute without supervision.
04
Escalation criteria to a person
When the agent hands off to someone on the team.
05
Measurement
Which KPI defines whether the agent works.
FAQ
Frequently asked questions
Agent or chatbot?
A chatbot responds. An agent resolves a step of the process. Cecilia can be both; the design decides which.
Do you use a single platform?
No. The channel is whatever your customer uses. The model is chosen per task, not by trend.
If you already know the channel is WhatsApp, you can meet Cecilia directly.
If the problem is a different kind of agent, let's start with the diagnostic.